Frequently Asked Questions

Everything about your GAMED Passport, GAMED Plus, billing, and your data.

What is the GAMED Passport?

Your free, verified gaming identity. Connect your gaming accounts to bring your library, history, and progress into one profile with a shareable card and privacy controls. The Passport is free and stays free.

Which platforms can I connect?

We currently support connecting Steam and Epic Games accounts, with more platforms planned as we expand game support.

What is GAMED Plus?

A subscription that turns your gameplay into a personalized review: your strengths, your weaknesses, recurring patterns, and one recommended focus to work on next — plus progress trends over 30 and 90 days and your full GIGI breakdown.

How much does it cost?

$9.99 per month, with a 7-day free trial. Plus is rolling out in controlled waves — join the beta from the homepage and we'll invite you when your game is supported.

Which games are supported?

We go deep on one game at a time rather than shallow on many. Plus launches with one supported title, and we add the next game only once reviews for the first are consistently useful.

How are reviews generated?

Reviews are built from data you permit us to access — your connected accounts and, where applicable, verified session data. Where analysis is human-assisted, we say so clearly in the review itself.

How does the free trial work?

You get full Plus access for 7 days. If you don't cancel before the trial ends, your subscription starts at $9.99/month. Cancel any time from your account settings — you keep access until the end of the period you've paid for.

How do I cancel or get a refund?

Cancel any time in your account settings; no calls or emails required. If something went wrong with a charge, contact support and we'll make it right in line with our refund policy.

I had keys or points from the Telegram era. What happens to them?

They haven't disappeared. Your banked balance converts into temporary GAMED Plus access, tiered by how much you held. Sign in with your account and you'll see exactly what your balance converts to.

What data do you collect and who can see it?

Only what you connect and permit — account-level game data and, if you opt in, verified session data. Your profile's visibility is controlled by you. We don't sell your personal data.

Can I delete my data?

Yes. You can disconnect accounts at any time and request full deletion of your GAMED data from your account settings or by contacting support.

GIGI

What is GIGI?

GIGI is your GAMED player standing. It summarizes your performance and progress from your connected gameplay, and it deepens as more of your activity is analyzed. Your free Passport includes your basic GIGI standing. GAMED Plus includes the full breakdown behind it.

Account connections and security

How does connecting my gaming account work?

GAMED connects through each platform's official account-linking flow and uses only the data those platforms permit you to share. GAMED never asks for your gaming account password.

Can connecting GAMED get me banned?

GAMED reads permitted account data through official platform connections. It does not modify your games, inject software into them, or play on your behalf.

Who can see my data, and can I remove it?

You control what appears on your public Passport. You can disconnect any account at any time, and you can request full deletion of your GAMED data from your account settings or by contacting support.